Hey, I'm Aman Upadhyay

Programmer / Dynamics 365 Developer / Web Developer / Coffee Addict

ABOUT ME

Hello! I'm Aman Upadhyay

A seasoned Techno-functional professional offering 3+ years of experience in the IT sector. Skilled in working with Microsoft Dynamics CRM customizations, integration using Microsoft Flow, Implementing Plugins, Workflows, JavaScript, CRM SDK’s, CRM Upgrade, Power Apps, coding in C# and requirement analysis. 

First-rate analytical and problem-solving skills dedicated to maintaining high quality standards and planning projects. Adept at working in high pressure environments with strict deadlines and multiple deliverables.

Roles: Preparing designs while tracking and programming applications involving validation and verification of complex software applications.

Act as the technical Microsoft Dynamics development resource on multiple client platforms and improvise performance and scalability of systems.

Responsible for coordinating with clients for gathering / analyzing requirements, assessing risks, application / document designing, implementing / maintaining various applications and finalizing technical specifications.

Troubleshooting/research technical issues with client’s CRM instance, Applications and Sites.

Work with clients to gather and understand business and system requirements for CRM application enhancements.

Enjoy creating new systems that solve business problems using latest technologies, innovative solutions that improve competitiveness, productivity and customer service

Strong problem-solving skills and the ability to handle multiple tasks under tight deadlines.

STRENGTHS

SKILLS

Highly proficient in writing code activities, writing plugins code, Microsoft flows, integration applications as well as out of the box workflows.

Experience in CRM customization using business rules, entity mapping, client-side JavaScript and jQuery. 

Experience in creating HTML web resources to add new CRM functionality, Implementing google maps with CRM as per client's need.

Fluent in Microsoft Office Suite and Visual Studio.

OTHER SKILLS

Project Experience

Dynamics 365 Enhancement (November 2020 – Ongoing)

Technologies used within the project:

 


This UK based IT service providers and Microsoft Gold partner managed services company.

Worked as an CRM resource to support their projects if CRM Upgrade from 2016 to Dynamics 365, customizing marketing module as per customer’s business logic and implementing subscription-based solution.

Also perform integration with PT-X payments and Sage Pay.

Dynamics 365 Enhancement (August 2020 – November 2020)

Technologies used within the project:

 


 

This UK based IT service providers company helps medium sized companies to implement businesses plan and leading technology solutions from Microsoft. Worked as a Dynamics CRM resource to implement their business logics and created several Canvas apps, PCF controls and implement Microsoft flows, workflows with custom code activities and plugins.

Also performed CRM customizations.

MS CRM 2016 Custom Job Closure Portal (July 2020 – August 2020)

Technologies used within the project:

 

 

This UK based IT service providers company, delivering end-to-end business support solutions to over 5,000 end users and over 300 businesses. Implemented a custom portal to support their CRM 2016 on-premise Job closure system.

Dynamics 365 Custom Job Closure Portal (July 2020 – August 2020)

Technologies used within the project:

 

 

This UK based IT service providers company, delivering end-to-end business support solutions to over 5,000 end users and over 300 businesses. Implemented a custom portal to support their CRM 2016 on-premise Job closure system.

Dynamics 365 Customer Service Self Help Portal (April 2020 – June 2020)

Technologies used within the project:

 

 

This Australia based company is here to assist the Indigenous business sector thrive in WA. They provide support to Aboriginal and Torres Strait Islander people wanting to start, grow or sustain their businesses.

Worked as an CRM resource to implement their Customer Service Self Help Portal.

Dynamics 365 Customer Service Self Help Portal (March 2020 – April 2020)

Technologies used within the project:

 

 

This Australia based company is a one-stop-shop for Indigenous businesses and entrepreneurs to build their capability and connect to a wide range of business opportunities available throughout NSW.

Worked as an CRM resource to implement their Customer Service Self Help Portal.

Dynamics 365 Integration Cannon Uniflow (February 2020 – March 2020)

Technologies used within the project:

 

 

This Australia based aims to lead the provision of education, employment, and business opportunities for Aboriginal and Torres Strait Islander Australians by working together to empower and build capacity amongst individuals, their families, and their communities.

Worked as an CRM resource to integrate Dynamics CRM 365 with Cannon Uniflow to push various data into CRM from its my SQL server.

Also created several workflows and entities to manage the data on CRM side and create relationships.

Dynamics 365 Integration with Envoy (January 2020 – February 2020)

Technologies used within the project:


 

This Australia based aims to lead the provision of education, employment, and business opportunities for Aboriginal and Torres Strait Islander Australians by working together to empower and build capacity amongst individuals, their families, and their communities.

Worked as an CRM resource to integrate Dynamics CRM 365 with Envoy to push various data into CRM such as visitors, prospects, Desks and Deliveries.

Also created several workflows and entities to manage the data on CRM side and create relationships.

Dynamics 365 Enhancement (January 2020) (Small Project)

Technologies used within the project:

 

 

This UK based company provides IT solutions to other companies. Worked as CRM resource to enhance CRM functionalities and implemented some entities to support power bi reporting and created new two dashboards to display engineers and customers report.

Dynamics 365 Enhancement (December 2019 – January 2020) (Small Project)

Technologies used within the project:

 

 

Provided support to this UK based company. Worked as CRM resource to customize their existing business logic and implement some new automations. Implemented some Plugins and code activities.

Dynamics 365 Customizations (August 2019 – September 2019) 

Technologies used within the project:

This UK based company which organizes sports activities for children. Worked as CRM resource to implement their business logics and performed several customizations in CRM to improve their data management and flow. Created several custom forms, entities and HTML web resources.

Dynamics 365 Enhancement (October 2019 – November 2019)

Technologies used within the project:

This UK based company manages property business and appointments using dynamics 365. Worked as CRM resource to enhance CRM functionalities as per their business logics and schedules. Made several customizations in their Sales and Service module also created new entity’s and forms

Dynamics 365 Enhancement (July 2019 – August 2019) (Small Project)

Technologies used within the project:

This UK based company provides IT solutions to other companies. Worked as CRM resource to customize their Marketing module. Also worked on Marketing Email Automation made several templates for sending out emails and schedule activities as per their annual cycle.

CRM Upgrade from 2013 to Dynamics 365 (June 2019 – July 2019)

Technologies used within the project:

US based company work’s for global supplier of paints, coatings, and specialty materials. Worked as a CRM resource to integrate their Shopping Site with CRM. As their site generates an XML file which contains detailed records of their daily business.

Created a scheduled application to read that XML file from an FTP server and store appropriate records in appropriate entity’s in CRM, it also created an error log on local server and CRM.  

Windows 10 IOT Core UWP Application for VMS display (June 2019 – June 2019)

Technologies used within the project:

This India based company work’s on VMS display boards manufacturing and installations they require a module with an UWP application which can provide HDMI output to their VSM boards and can display images, videos and texts through a web portal as schedule, and should be able to send notifications to the board.


CRM Data Migration from 2015 to Dynamics 365 (June 2019 – June 2019) (Small Project) 

Technologies used within the project:

UK based company owns business providing unrivalled knowledge, intelligence and connectivity for family businesses, family offices and significant private investors worldwide. Worked as a CRM resource to migrate their data from CRM 2015 to Dynamics 365.

CRM Upgrade from 2013 to Dynamics 365 (March 2019 – May 2019)

Technologies used within the project:

US based company work’s for Pennsylvania courts to manage Judicial information and Criminals records. Worked as a CRM resource to refractor their plugins, Workflows, HTML web resources and JavaScript’s to work with Dynamics 365.

Integrated Dynamics 365 with Square POS (February 2019 – May 2019) 

Technologies used within the project:

US based company The International Society for Krishna Consciousness wants their CRM to be fully integrated with Dynamics 365. Worked as a CRM resource using Agile methodology to add new functionality in the CRM to improve the user experience and better data flow and Created multiple Microsoft flows to integrate Dynamics 365 with Square POS in which the Contacts, Accounts, Invoices should be in Sync with each other and applied multiple deduplication rules to avoid customers duplicity.  

CRM 2016 Enhancement and Customization's (November 2018 – January 2019)

Technologies used within the project:

UK based company providing unrivalled knowledge and intelligence to a community of the world's wealthiest families, their family office and ultra-high net Skills. Worked as CRM resource to add new business functionalities and implement their business logics.

Also worked on assigning new security roles to their team member and users.

Dynamics 365 Enhancement (August 2018 – October 2018)

Technologies used within the project:

UK based company providing services like installation/commissioning of hardware, software and system trouble shooting. Worked as CRM resource to implemented multiple BPF’s, plugins and workflows.

Created new dashboards and Email templates.

Enhanced their current system functionalities as per their requirements.

CRM 2016 Enhancement and Customization's (March 2018 – July 2018)

Technologies used within the project:

This UK based company is specialist in ERP’s systems and providing managed IT solutions. Worked as CRM resource to implement their business logics in CRM improve their data flow, created recursive workflows to send email reminders on week days only. Added dialog boxes for better user experience and data management.