ABOUT ME

Technologies used within the project:

• Dynamics 365

• CRM Customization,

• Workflows,

• Plugins,

• Canvas Apps,

• Power Apps portal,

• Power Automate,

• HTML web resources,

• JavaScript’s,

• Data Migration

• DevOps

• PT-X Integration

This UK based IT service providers and Microsoft Gold partner managed services company.

Worked as an CRM resource to support their projects if CRM Upgrade from 2016 to Dynamics 365, customizing marketing module as per customer’s business logic and implementing subscription-based solution.

Also perform integration with PT-X payments and Sage Pay.

Technologies used within the project:

• Dynamics 365

• CRM Customization,

• Workflows,

• Plugins,

• Canvas Apps,

• Power Apps portal,

• PCF controls,

• Power Automate,

• HTML web resources,

• JavaScript’s

This UK based IT service providers company helps medium sized companies to implement businesses plan and leading technology solutions from Microsoft. Worked as a Dynamics CRM resource to implement their business logics and created several Canvas apps, PCF controls and implement Microsoft flows, workflows with custom code activities and plugins.

Also performed CRM customizations.

Technologies used within the project:

• MS CRM 2016 On-premise,

• CRM Customization,

• Workflows,

• Asp.net Website,

• Plugins

This UK based IT service providers company, delivering end-to-end business support solutions to over 5,000 end users and over 300 businesses. Implemented a custom portal to support their CRM 2016 on-premise Job closure system.

Technologies used within the project:

• MS CRM 2016 On-premise,

• CRM Customization,

• Workflows,

• Asp.net Website,

• Plugins

This UK based IT service providers company, delivering end-to-end business support solutions to over 5,000 end users and over 300 businesses. Implemented a custom portal to support their CRM 2016 on-premise Job closure system.

Technologies used within the project:

• MS CRM Dynamics 365 Online,

• CRM Customization,

• Power Automate,

• Power Apps portal,

• Workflows

This Australia based company is here to assist the Indigenous business sector thrive in WA. They provide support to Aboriginal and Torres Strait Islander people wanting to start, grow or sustain their businesses.

Worked as an CRM resource to implement their Customer Service Self Help Portal.

Technologies used within the project:

• MS CRM Dynamics 365 Online,

• CRM Customization,

• Power Automate,

• Power Apps portal

This Australia based company is a one-stop-shop for Indigenous businesses and entrepreneurs to build their capability and connect to a wide range of business opportunities available throughout NSW.

Worked as an CRM resource to implement their Customer Service Self Help Portal.

Technologies used within the project:

• MS CRM Dynamics 365 Online,

• Azure Application Services,

• CRM Customization,

• Workflows,

• Cannon Uniflow MySQL Database

This Australia based aims to lead the provision of education, employment, and business opportunities for Aboriginal and Torres Strait Islander Australians by working together to empower and build capacity amongst individuals, their families, and their communities.

Worked as an CRM resource to integrate Dynamics CRM 365 with Cannon Uniflow to push various data into CRM from its my SQL server.

Also created several workflows and entities to manage the data on CRM side and create relationships.

Technologies used within the project:

• MS CRM Dynamics 365 Online,

• Azure Application Services,

• CRM Customization,

• Workflows,

• Envoy Webhooks

This Australia based aims to lead the provision of education, employment, and business opportunities for Aboriginal and Torres Strait Islander Australians by working together to empower and build capacity amongst individuals, their families, and their communities.

Worked as an CRM resource to integrate Dynamics CRM 365 with Envoy to push various data into CRM such as visitors, prospects, Desks and Deliveries.

Also created several workflows and entities to manage the data on CRM side and create relationships.

Technologies used within the project:

• MS CRM Dynamics 365 Online,

• Power Bi,

• CRM Customization,

• Workflows

This UK based company provides IT solutions to other companies. Worked as CRM resource to enhance CRM functionalities and implemented some entities to support power bi reporting and created new two dashboards to display engineers and customers report.

Technologies used within the project:

• MS CRM Dynamics 365 On-Premise,

• CRM Customizations,

• Plugins,

• Workflows

Provided support to this UK based company. Worked as CRM resource to customize their existing business logic and implement some new automations. Implemented some Plugins and code activities.

Technologies used within the project:

• MS CRM Dynamics 365 Online,

• Plugins,

• CRM Customizations,

• CRM SDK’s,

• JavaScript,

• Workflows.

This UK based company which organizes sports activities for children. Worked as CRM resource to implement their business logics and performed several customizations in CRM to improve their data management and flow. Created several custom forms, entities and HTML web resources.

Technologies used within the project:

• MS CRM Dynamics 365 Online,

• Plugins,

• CRM Customizations

• CRM SDK’s

• JavaScript,

• Workflows,

• Business Process flows.

This UK based company manages property business and appointments using dynamics 365. Worked as CRM resource to enhance CRM functionalities as per their business logics and schedules. Made several customizations in their Sales and Service module also created new entity’s and forms

Technologies used within the project:

• MS CRM Dynamics 365 Online,

• CRM Customizations

• JavaScript,

• Workflows,

• Marketing email automation.

This UK based company provides IT solutions to other companies. Worked as CRM resource to customize their Marketing module. Also worked on Marketing Email Automation made several templates for sending out emails and schedule activities as per their annual cycle.

Technologies used within the project:

• MS CRM Dynamics 365 On Premise,

• C# Application,

• CRM Customizations,

• CRM SDK’s,

• Plugins,

• Workflows.

US based company work’s for global supplier of paints, coatings, and specialty materials. Worked as a CRM resource to integrate their Shopping Site with CRM. As their site generates an XML file which contains detailed records of their daily business.

Created a scheduled application to read that XML file from an FTP server and store appropriate records in appropriate entity’s in CRM, it also created an error log on local server and CRM.  

Technologies used within the project:

• Azure IOT,

• C# UWP Application,

• Windows 10 IOT Core,

• Raspberry Pi 3B, 3B+, 4.

This India based company work’s on VMS display boards manufacturing and installations they require a module with an UWP application which can provide HDMI output to their VSM boards and can display images, videos and texts through a web portal as schedule, and should be able to send notifications to the board.

Technologies used within the project:

• SSIS Tools,

• CRM Customizations,

• Workflows.

UK based company owns business providing unrivalled knowledge, intelligence and connectivity for family businesses, family offices and significant private investors worldwide. Worked as a CRM resource to migrate their data from CRM 2015 to Dynamics 365.

Technologies used within the project:

• MS CRM Dynamics 365 On Premise,

• Plugins,

• Workflows,

• CRM SDK’s,

• CRM Customizations,

• Code Activity’s,

• HTML web resources,

• JavaScript.

US based company work’s for Pennsylvania courts to manage Judicial information and Criminals records. Worked as a CRM resource to refractor their plugins, Workflows, HTML web resources and JavaScript’s to work with Dynamics 365.

Technologies used within the project:

• MS CRM Dynamics 365 Online,

• Workflows,

• CRM Customizations,

• JavaScript,

• Microsoft flow,

• CRM SDK’s,

• Square POS Services.

US based company The International Society for Krishna Consciousness wants their CRM to be fully integrated with Dynamics 365. Worked as a CRM resource using Agile methodology to add new functionality in the CRM to improve the user experience and better data flow and Created multiple Microsoft flows to integrate Dynamics 365 with Square POS in which the Contacts, Accounts, Invoices should be in Sync with each other and applied multiple deduplication rules to avoid customers duplicity.  

Technologies used within the project:

• MS CRM Dynamics 365 Online,

• Plugins,

• Code Activity’s,

• CRM SDK’s,

• JavaScript,

• Workflows,

• HTML web resources.

UK based company providing unrivalled knowledge and intelligence to a community of the world's wealthiest families, their family office and ultra-high net Skills. Worked as CRM resource to add new business functionalities and implement their business logics.

Also worked on assigning new security roles to their team member and users.

Technologies used within the project:

• MS CRM Dynamics 365 Online,

• Business Process Flows,

• Plugins,

• CRM SDK’s,

• JavaScript,

• Workflows.

UK based company providing services like installation/commissioning of hardware, software and system trouble shooting. Worked as CRM resource to implemented multiple BPF’s, plugins and workflows.

Created new dashboards and Email templates.

Enhanced their current system functionalities as per their requirements.

Technologies used within the project:

• MS CRM Dynamics 365 Online,

• Plugins,

• CRM SDK’s,

• JavaScript,

• Workflows.

This UK based company is specialist in ERP’s systems and providing managed IT solutions. Worked as CRM resource to implement their business logics in CRM improve their data flow, created recursive workflows to send email reminders on week days only. Added dialog boxes for better user experience and data management.